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Document
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Description
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Format
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Size
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How to Use the Crisis Management Document Set
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Describes the documents comprising the set and how they can be used as part of the invocation of your Business Continuity Plan
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WORD
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63 KB and 2 pages
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Recovery or Emergency Team Structure and Roles
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Defines the actions, roles and responsibilities for each of the teams required by the Business Continuity Plan in the event that the plan must be invoked (ie emergency occurs). These actions, roles and responsibilities may be combined under fewer teams depending on the complexity and size of your organisation. However this structure of actions provides a rigourous framework for key staff during the invocation of a Business Continuity Plan.
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WORD
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50 KB and 5 pages
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Gold Team Plan
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The Gold Team determines recovery policy, decides on corporate communications to staff, clients and counterparts and decides whether to invoke specific standby arrangements. This document provides the planning framework for that team.
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WORD
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33 KB and 2 pages
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Silver Team Plan
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The Silver Team ensure that firstly the Gold Team has all the relevant business information required to make decisions on recovery strategy and policy, and secondly instructions are passed on to the relevant Bronze Team members and actioned accordingly. This document provides the planning framework for that team.
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WORD
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32 KB and 2 pages
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Bronze Team Plan
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The Bronze Team is responsible for actioning specific business and support function recovery plans. This document provides the planning framework for that team.
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WORD
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37 KB and 3 pages
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Emergency Contact Cards
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Sample pocket card to be issued to all staff with emergency procedures and contact numbers
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WORD
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25 KB and 1 pages
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Staff Contact Lists Template
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An outline spreadsheet for recording the personal details of all employees and contacts to be used in the event of an emergency or disaster.
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EXCEL
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15 KB and 1 page
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Emergency Notification Cascade Chart
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Typical organisation cascade chart indicating who contacts whom in the event of an emergency
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EXCEL
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46 KB and 1 page
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Calling Tree/Emergency Notification Cascade Description
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This document describes how to establish the Cascade or calling tree - which is based on a tiered structure with each tier head have the responsibility of informing staff in the next tier down
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WORD
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47 KB and 5 pages
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Bomb Threat Procedure
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Your staff are no more likely to receive bomb threats than staff in any other company. It is prudent, however, to ensure that all staff are aware of how they should handle such incidents. The threat can, of course, take other forms but the most likely would concern placing some form of device and making telephone threats. Most of these calls will ultimately prove to be hoaxes but initially they must be handled as real. Although the increasing levels of terrorism throughout the world increase the possibility of an attack, the threat could also come from extremist groups or disgruntled individuals.
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WORD
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2 pages
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HR Response Team Plan
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Following an incident it is essential that procedures are immediately put in place to with three major objectives, firstly to account for the location of staff, secondly to respond to enquiries from Next of Kin and thirdly, to provide support to injured staff and families of the any bereaved. This document outlines a plan for an HR Response Team that should be established to handle these actions. (See also However the HR Department Action Plan aimed at managing and recovering normal HR department operations)
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WORD
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24 KB and 2 pages
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Emergency Evacuation procedures
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A sample set of instructions for evacuating premises in the event of an emergency
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WORD
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27 KB and 1 page
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FreeFone Checklist
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A checklist of 12 things to do do in order to implement a a freefone response line for staff in the event of an emergency
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WORD
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30KB and 1 page
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Sample Press Releases
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Three sample press releases which can be modified and issued following an emergency and the invocation of the Business Continuity Plan. Press Releases to local and national media may prove a very valuable activity in informing the public, customers, suppliers and staff about the extent of the problem and reassuring them about actions being taken.
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WORD
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26 KB and 3 pages
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